Reference

How betusr Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us — from the email you use to open your account to the payment method you choose at checkout.

No data sales to third partiesPayPal, Venmo, Play+ transaction privacySecure account data storageYour right to access or delete dataState-law-dependent eligibility
betusr How betusr Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your login is protected by a one-time passcode sent to your registered email or phone number. We flag logins from unrecognized devices and require re-verification before processing withdrawals.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit most. You can block non-essential cookies through your browser settings without affecting core account functions.

Data Retention

We hold your account data for as long as your account remains open. After you close your account, we retain records only for the period required by the law of the state where you registered.

Requesting Changes

You can request a copy of the data we hold, ask us to correct inaccuracies, or submit a deletion request by contacting our privacy team by email or through live chat in your account dashboard.

PRIVACY CONTACT

Reach Us About Your Privacy Questions

Email Privacy Team Send a written data request or deletion inquiry to our privacy address. We aim to respond within the timeframe required by the law applicable to your state.
Live Chat Support For urgent account-access or data-concern questions, start a live chat session from any page in your account dashboard — no phone call needed.
Account Settings Many data preferences — including communication opt-outs and cookie controls — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy at betusr

These are the questions we hear most often about how we collect, store, and share your data. If your question isn't covered here, reach out through live chat or email and we'll respond within the timeframe required by your state's applicable law.

No. We do not sell or rent your personal data to advertisers or any unaffiliated third party. Data is shared only with payment processors like PayPal and Venmo and with identity-verification services required by law.

We do not store your full PayPal or Venmo credentials. Those transactions flow through each platform's own encrypted pipeline. We log only the transaction ID and amount for account and compliance recordkeeping.

Yes. Submit a written data-access request through live chat or our privacy email address. We will provide the data we hold on your account within the timeframe required by the law applicable to your state.

Contact our privacy team by email or live chat and request account closure plus data deletion. We will delete your data after retaining records for the legally required period under your state's applicable rules.

We use essential cookies for login sessions and optional analytics cookies to improve the lobby experience. You can block non-essential cookies in your browser settings; this does not affect your ability to log in or make deposits.

Not always. Access to betusr depends on state law and eligible states, and the data rights available to you may differ. Residents of certain states may have additional rights under local privacy statutes — contact us for details specific to your location.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.